In the first quarter of 2020, news about coronavirus starting to spread erupted. No one had expected that it would go out of hand and last long until the world was put to a halt. From then, drastic changes in the lives of people have been more evident. The pandemic has immensely affected and shattered the long-standing conventional practices around the workforce as they adapt to the work from home culture. And because of the shift in work setup, the communication within each team has been challenged.
Communication plays a vital role in attaining a successful business. But because of the unforeseen circumstance that is the pandemic, a good flow of communication turned out to be trickier than usual. Each business has a mandate to follow in terms of communication compliance and mobile compliance. This is why most instant messaging apps were prohibited in most businesses, especially in financial firms. However, now that everyone must adapt to the new work setup and physical meetings are still prohibited, companies must find a way to keep communication between employees and clients open.
Video conferencing and instant messaging applications are now being used to accommodate and maintain communication within the business. These communication tools have provided significant help for businesses; however, it is no secret that the webspace can be harmful at times. Since everyone is working remotely at the moment, the safety and confidentiality of businesses may be put at risk. Because of this, rapid changes in communication compliance have to be made. But aside from the company’s protection, these compliance rules extend to protecting and ensuring an employee’s health and mental state and monitoring their capability of handling a client.
Ever since the start of the pandemic, there have been tons of adjustments made. And if you are in a business still struggling to find the perfect communication tool for your team, this detailed and informative infographic from Telemessage might help you.
